Return Policy

AUTHORIZATION FOR RETURN OR REPLACEMENT

To obtain S and C – Treasures Found authorization to return a defective item for credit or replacement, simply e-mail us within 15 days of purchase.  Return Authorization requests will be processed Monday through Friday, not including holidays.

Non-defective merchandise returns will incur a 20% restocking fee, and must be returned within 25 days of purchase.

Shipping will NOT be refunded on non-defective merchandise returns.

If you refuse shipping on an order the products will be returned and a refund will be processed minus 20% of the product(s) total.  Shipping will not be refunded.

If you refuse delivery of an order the products must be returned before a refund will be processed.  When an order is refused, a refund will be processed minus 20% of the product(s) total.  Shipping will not be refunded.

CONDITIONS

Non-defective merchandise must meet the following conditions to qualify for return acceptance.

1. Merchandise must be in its original minimum inner pack quantity, as shipped by S and C – Treasures Found. Broken quantity inner packs are not returnable.

2. Sample items are not returnable.

3. Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.

Returns which do not meet the conditions described in this return policy will be returned and shipping cost of return will be charged.

ITEMS WITH GUARANTEES OR WARRANTIES

If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement.

ITEMS DAMAGED DURING SHIPMENT

All merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please contact us within 30 days of the date of shipment of your order, and your claim will be processed immediately. NOTE: Established procedures by UPS, U.S. Parcel Post, and trucking lines, must be complied with or they may deny your claim.

Email: Contact@sandc-treasuresfound.com