Product Return Policy
AUTHORIZATION FOR RETURN OR
REPLACEMENT
To obtain S and C – Treasures
Found authorization to return a
defective item for credit or
replacement, simply e-mail us
within 15 days of purchase.
Return Authorization requests
will be processed Monday through
Friday, not including holidays.
Non-defective merchandise
returns will incur a 20%
restocking fee, and must be
returned within 25 days of
purchase.
Shipping will NOT be refunded on
non-defective merchandise
returns.
If you refuse shipping on an
order the products will be
returned and a refund will be
processed minus 20% of the
product(s) total. Shipping
will not be refunded.
If you refuse delivery of an
order the products must be
returned before a refund will be
processed. When an order is
refused, a refund will be
processed minus 20% of the
product(s) total. Shipping
will not be refunded.
CONDITIONS
Non-defective merchandise must
meet the following conditions to
qualify for return acceptance.
-
Merchandise must be in its
original minimum inner pack
quantity, as shipped by S
and C – Treasures Found.
Broken quantity inner packs
are not returnable.
-
Sample
items are not returnable.
-
Merchandise, merchandise
packaging, and inner pack
must bear no markings or be
otherwise defaced or
damaged.
Returns which do not meet the
conditions described in this
return policy will be returned
and shipping cost of return will
be charged.
ITEMS WITH GUARANTEES OR
WARRANTIES
If a purchased item includes a
product guarantee or warranty,
follow the instructions on the
guarantee or warranty for repair
or replacement.
ITEMS DAMAGED DURING SHIPMENT
All merchandise damaged during
shipment is covered by the
shipper. If you receive
merchandise damaged during
shipping, please
contact
us within 30 days of
the date of shipment of your
order, and your claim will be
processed immediately. NOTE:
Established procedures by UPS,
U.S. Parcel Post, and trucking
lines, must be complied with or
they may deny your claim.
Email:
Contact@sandc-treasuresfound.com
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Copyright 2009 R & P Cook, L.C. [dba
S and C - Treasures Found] All Rights Reserved
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